Customers

Built with the teams who own HRA completion.

Quality and Stars leads, care management, outreach call centers and compliance all touch an HRA program. Each one gets something different from the platform.

Customer stories

Results, as our customers publish them.

We only share outcomes a customer has approved, with the method and time period alongside.

Placeholder story [Health plan name], Medicaid Challenge: [What was hard about their HRA program, in their words] Approach: [States, lines of business and channels in scope] Result: [Measured outcome against a holdout group, with dates and method]
Placeholder story [Health plan name], D-SNP Challenge: [What was hard about their HRA program, in their words] Approach: [States, lines of business and channels in scope] Result: [Measured outcome against a holdout group, with dates and method]
Placeholder story [Health plan name], Medicare Advantage Challenge: [What was hard about their HRA program, in their words] Approach: [States, lines of business and channels in scope] Result: [Measured outcome against a holdout group, with dates and method]
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[Customer logo]
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Who uses it

One platform, five teams.

Quality and Stars

Hit the completion target

Campaigns by state and line of business, with completion inside the window tracked every day.

Care management

Get to high-risk members sooner

Referrals arrive the day the member answers, with their responses attached.

Outreach center

Spend calls where they matter

Agents work a queue of partial HRAs ranked by risk, instead of cold-dialing the whole list.

Compliance

Show your work

Approved forms, consent, quiet hours, attempts and dispositions on record for every member.

IT and data

Fit what you run

File and API intake, FHIR exports and a headless API for your own app or portal.

Members

Finish in one sitting, or three

No download, no password, and their answers wait for them when they come back.

How a pilot works

Prove the lift on one program before you scale.

A pilot starts small enough to launch quickly and is measured against a holdout group, so the result stands up to your finance and quality teams.

  1. Pick the scope

    One state and one or two lines of business, with a clear completion target.

  2. Configure

    Load your approved form, identity rules, outreach cadence and referral rules.

  3. Launch to a cohort

    Text a first group of members while a matched group continues with current outreach.

  4. Measure and decide

    Compare completion, timeliness, referrals and cost per completed HRA.

Talk to us about a pilot.

Tell us your state, line of business and target. We’ll outline what a pilot would look like.